Patients don't understand their genetic reports. That's the core problem we're solving. We built an AI assistant that answers questions about genomic data in plain language grounded in the actual report, not hallucinations.
Most AI assistant make things up. Ours doesn't. Every answer links back to evidence in the report. Plus, we treat genetic data like what it is: sensitive personal information. Not training data.
Genetic reports are dense. Most patients get results and feel lost. They either ignore them or flood support with the same questions.
Your counselors answer the same question hundreds of times a week. "What does this gene mean?" "Am I at risk for...?" It is soul-crushing work and expensive.
When customers do not understand their reports, they stop trusting the platform. They churn. They leave reviews saying the results were "useless."
Genomic data is sensitive. Companies want AI but fear the regulatory and reputational risk. They stall. Nothing gets built.
The AI pulls from the customer is specific report. Not a generic knowledge base. Every answer cites the relevant section so patients trust what they read.
After the initial explanation, patients have questions. Trait explanations. Risk interpretations. Lifestyle recommendations. The assistant handles all of it keeping engagement alive.
Patient portal. Partner portal. PDF export. We work with what you already have no re-architecture needed.
We use retrieval-augmented generation so the model never guesses. It finds evidence, then generates the response. No hallucinations.
Data stays separated. Configurable retention. Full audit trails. Your compliance team will not have nightmares.
Genetic and health data is sensitive personal data. We handle it that way full GDPR compliance, full DPDP Act compliance.
The model only sees what it needs to see. No cross-user memory. No training on customer data.
Every piece of genetic data is encrypted. Always.
Patients control their data. Notice. Consent. Withdrawal. Data rights. All built into the workflow.
We will not train our models on your customer data. Ever. That is opt-in and verifiable.
How it works
Every response is built from report evidence, scoped retrieval, and controlled medical context. The flow below shows how the system narrows, verifies, and responds without drifting outside the user’s data.
Patient uploads a report or your platform sends a structured export into a controlled pipeline.
The system isolates only the report sections needed to answer the user’s question.
Approved medical context is retrieved on demand to support interpretation.
The answer is composed from report evidence plus retrieved context, with the reasoning bounded to those sources.
The patient sees a simple, direct answer with optional traceability back to source evidence.
No hallucinations. Every response connects back to data in the actual report.
The AI only accesses what it is allowed to access. Strict scope controls.
Every answer shows its sources. Patients can verify where the information comes from.
Built-in policies handle sensitive topics appropriately.
Complex genomic sections become readable. Patients get clarity without waiting for human support.
What does this gene mean for my health? Am I at risk for anything? Evidence-backed answers, not guesses.
Common questions get answered instantly. Your team focuses on complex cases that actually need a human.
Interactive Q&A drives ongoing engagement. Better health outcomes. Better retention.
Embed where patients already are. Instant support after report delivery.
Your partners offer AI-assisted support to their customers. White-label ready.
Process existing PDF exports without changing your infrastructure.
Embed a widget, use our API, or build an internal tool. Your choice.
Controlled data access. Limited scope. No risk.
Support deflection rates. Engagement lift. Retention impact.
Get live fast. Iterate based on real data.
Built with retrieval-augmented generation (RAG) to pull precise answers exclusively from user-uploaded reports, eliminating hallucinations common in general-purpose models. Handles complex variant annotations, polygenic risk scores, and multi-omic integrations for production-scale accuracy.
Implements zero-retention architecture: reports processed in ephemeral sessions with field-level encryption. Supports SOC2, ISO 27001 audits, and custom data residency no vendor access to raw genomics without explicit keys.
Parses VCF/BAM/CRAM for NGS, FASTQ raw reads, gVCF for joint calling, plus commercial PDFs (DTc formats). Integrates with lab LIMS via API for automated report ingestion and cohort-level analysis.
RESTful API or React widget for seamless embedding. Horizontal scaling via vector DB (Qdrant/Pinecone) supports 50K+ daily queries with <200ms latency. Proven in high-volume RAG pipelines for biotech.
RAG retrieves from platform-specific knowledge graphs + report context, augmented by fine-tuned domain models for genomics. Outputs include confidence scores and source citations traceable to exact report sections.
2-week PoC with your sample reports, followed by white-label config. Pricing tiers by query volume/API calls; includes SLAs, fine-tuning on proprietary ontologies, and ongoing model updates for new genomic standards.
Track, Share & Measure- It has never been so simple & efficient. With years of research & learning, our team has gained expertise in building and developing function & scalable products without compromising on design & security.
Our company offers aid in teaching new concepts related to blockchain; researching on classes of blockchains, analysing the safety of your app et al. In addition, we also carry out public-domain research which in so doing enhances Bitcoin and blockchains for all
By virtue of new concepts and approaches, it is necessary to avail advisory services so as to sidestep traps and pitfalls. Into the bargain, it must be noted that though Blockchain can’t be the solution to all the obstacles, we assist you to find the correct fit for all your needs.
Although blockchain is a very exclusive and unique idea, it is also very challenging to understand. Thereby, we are here to provide through training, business notions and technical assistance, any-time, by concentrating on cases wherein blockchain can transform your company and its entities
Your customers get their report and have questions. Let the AI handle the explainers your team handles the complex cases.
Help patients interpret complex reports before the appointment. Better conversations. Better outcomes.
Turn raw data into understood insights. Customers who understand their results stay longer.
AI that understands genetic markers, drug interactions, patient history. Personalized recommendations that actually make sense.
Accelerate genomic research comprehension. Maintain privacy compliance while moving faster.
Add AI-assisted explanations to your existing portal. No redesign. No re-platforming.
Lightrains, a premier software development company in India, stands at the forefront of technological innovation. With unparalleled expertise in blockchain, AI, and ML our dedicated team, celebrated as a top AI-ML development company, continuously refines their skills. We're committed to delivering offshore development solutions that not only meet but set global benchmarks, ensuring your projects are always ahead of the curve.
Every project is a unique endeavor. At Lightrains, we understand this and craft solutions that resonate deeply with your vision. As your offshore development partner, we delve into your business goals, offering insights and strategies that align with market dynamics. Our reputation as a leading technology partner ensures that our solutions are both innovative and perfectly tailored to your needs.
Lightrains, a distinguished software development company in India, is synonymous with value-driven solutions. Our offshore development offerings provide world-class quality without the hefty price tag. We believe in delivering unmatched value, ensuring that every penny invested translates into tangible business outcomes, making us a preferred choice for organizations worldwide.
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Comprehensive support is crucial for project success. Lightrains, celebrated as a top-tier AI-ML development company, offers end-to-end services. From the initial brainstorming sessions to post-launch support, our holistic approach ensures every aspect of your project is handled with unmatched expertise and dedication. Partner with us and experience the Lightrains difference.
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